Our reservation staff are available Monday to Friday between 7.30am and 5.30pm Australian Eastern Standard Time.
As your voyage departure approaches, please read through our SailSAFE Plan carefully, and review the requirements detailed in the SailSAFE Questionnaire. With three levels, the SailSAFE Plan is intended to guide you through the medical requirements to ensure you are cleared to board our vessel. Level One involves a health self-check and GP visit, Level Two is a COVID-19 PCR test and review by our medical team at check-in, and Level Three are our onboard temperature testing and sanitation procedures.
1. Level One: Part A requires you to simply return a form advising of a general health self-check.
2. Level One: Part C requires you to attend a GP visit 7-10 days prior to departure.
3. Level Two requires you to take a COVID-19 PCR test between 48 to 72 hours prior to check-in for your cruise (we advise between 60-72 hours to provide the optimum timeframe for accuracy and receipt of results).
This step-by-step information is intended to assist you in finding the correct time and location for your PCR test. We recommend choosing where you will take your PCR test as early as possible, as it may need to fit in with your travel arrangements. You will also need to advise our reservations team where you intend to receive your PCR Test.
a. Coral Expeditions has partnered with the Australia-wide Sonic Healthcare Group, and we have appointed them as our preferred testing clinic. We recommend using our partner clinics to ensure your test is completed easily and results are received to our dashboard in good time for your cruise departure (your test is an elective asymptomatic test; this can mean you may not be given priority if you choose to go through the public system). We provide a Sonic Pathology Form for you to take with you to our partner pathology to receive your test. Tests through our partner clinics can also be tracked or given high priority if needed. The cost for this test ranges between AU$130 to $180 (plus GST) per person. Sonic/Sullivan Nicolaides will invoice directly to Coral Expeditions and this charge will then be added to your onboard account. We do not believe these expenses can be claimed on Medicare.
Sonic Healthcare Group has facilities around the country, which can be searched at the below links. Filter by ‘Coronavirus testing’ and by ‘Postcode’ to identify your nearest clinic.
QLD & NT: www.snp.com.au/our-locations
TAS: www.hobartpath.com.au/our-locations or www.launcestonpath.com.au/our-locations
b. You may be able to use another pathology facility or the public health system for your PCR Test. We recommend against this option. If you chose this path, please note that your testing window of 48 to 72 hours prior to check-in is still required. You will also be required to bring a time-stamped receipt of your negative result with you to Check-in to be viewed by our medical staff. Please note that if you do not use our partner pathology, Coral Expeditions will not have visibility on the status or tracking of your test results and will not be able to request priority delivery of results as deadlines approach. There have been times where the public health system has refused to provide asymptomatic testing or where localized hotspots have created long lines and delays for testing.
Due to the nature of coronavirus and pathology testing timeframes, we require that your PCR Test be taken between 48 to 72 hours prior to your cruise. Please follow these timing guidelines as they are very important to deliver results on time and with the most accuracy. It is important to calculate on local departure time and consider the impacts of Daylight Savings Time. Note that any test completed prior to 72 hours is not medically acceptable. We recommend booking an appointment with your chosen pathology (if taking your test in Broome, that appointment will be scheduled by Clinipath as per point 2).
Please advise us by email as soon as you are aware of where you will take your PCR test.
If you are taking your test in Western Australia, see below an additional step that we will need to take on your behalf to finalise your PCR Test. Please advise us within 35 days from departure if you will be taking your PCR test in Western Australia.
1. If you choose to take your PCR Test in Broome, Coral Expeditions will coordinate with the Clinipath facilities in Broome to reserve an appointment time for you at the right date and time. The Broome pathology will then contact you to confirm your appointment time. Note that Broome pathology has special opening hours for our guests. As the time of your test will be set, we advise not making other plans in Broome until your appointment is confirmed.
2. If you choose to take your PCR Test anywhere else in Western Australia at one of our partner pathologies, we will coordinate approvals for this with the WA Chief Health Officer.
3. If you choose to take your PCR test anywhere else in Western Australia at a pathology of your own choice, simply let them know you require an asymptomatic PCR Test and advise them of the vessel name and cruise departure date.
If you have taken your test at one of our partner clinics, the results will be received to our dashboard in good time for your cruise departure. Tests through our partner clinics can also be tracked or given high priority if needed. These results are kept confidential and will only be viewed by our SailSAFE Director, and onboard medical staff.
If you have taken your test at a pathology of your choice, please ensure you bring your time-stamped negative result with you to Check-in to be reviewed by our medical team. Often this result is received as a text message to your mobile phone. It is imperative that you have evidence of the time the test was taken as if it is more than 72 hours prior, it will not be medically acceptable.