Our reservation staff are available Monday to Friday between 7.30am and 5.30pm Australian Eastern Standard Time.
Please read this page if you have deferred your travel with us in previous years and we currently hold your funds on deposit.
As you know, you are able to use your deposited funds towards a future Coral Expeditions voyage of your choice. Since we resumed operations in October 2020, we have had thousands of guests utilise their funds held with us. Despite a significant rise in operating costs and resulting fare increases over the past few years, Coral Expeditions has honoured the original brochure fares at the time of booking for these guests.
To remind you, credit holders can utilise their funds with us in two ways:
We are now operating a full slate of domestic and international voyages offering all guests the opportunity to take a dream expedition with us.
We are grateful for your continued trust. However, rapid increases in fuel and operating costs mean that we are simply unable to indefinitely honour cruise fares from many years ago.
As such, we ask you to make your future booking by 31 December 2022, failing which, your credits will expire. You can book to travel on any published departure at any time in the future (even in 2023, 2024 and beyond), as long as you book on or before December 31st, 2022.
Additionally, we will continue to honour historical brochure fares for identical itineraries for another 12 months (for departures up to 30th June 2023). After these dates, prevailing brochure rates will apply for all departures.
We feel this gives you ample time to book and travel with us, and a full 12 months to continue to enjoy at the historical fares despite significant fare increases.
As long as you book by 31 December 2022, your credits are safe with us and can be used to travel on any published itinerary in the future (we release our itineraries around 18 months in advance).
Should you wish to assign your credit to another person, our team are able to facilitate and assist with name changes with no fees.
If you are simply unable to travel within this period for a medical reason, please contact us with a doctors letter to discuss your options.
If you were originally booked to travel with us on our international Sulawesi voyages, and you wish to utilise your credits for the same destination, our 2024 Sulawesi voyage will be available to book shortly and we will accommodate prior rates for a short window. Please inform us of your intent and we will contact you to confirm your booking.
If you were originally booked on a particular voyage that is not available to book by 31 December 2022, please contact us to discuss your options.
Our full sailing schedule for all travel dates in 2022, 2023 & 2024 can be found published online. Our reservations team in the Cairns office are on hand to assist guests with credit bookings and can be contacted on 07 4040 9999 or via email on firstname.lastname@example.org.